I am often asked what my biggest tip is, my best piece of advise in a sales environment. In fact the answer is very simple and I try to ensure I apply it to all aspect of my professional life, whether it is a business meeting, networking event or collaborating with colleagues. In fact it is so simple I can hardly comprehend how so many people overlook it. My earth shattering tip to a successful sales career, is… be yourself.
That’s it! No smoke, no mirrors, no tricks. Be yourself. If you pretend to be something you’re not people will realise on a sub concious level that something isn’t quite right. They might not be able to put their finger on it, but they will get the feeling all is not quite right and as the buying process is a very emotional experience this will have a huge influence on their opinion/decision.
As the amazing Rob Brown says, you have to be yourself, as you can’t be anyone else, they are all taken.
Without bleating (don’t get me started!), about the circumstances. Last Autumn I was forced to move twice in six weeks. By the time the second move came around I was in no mood to change utility suppliers. In fact I had lost my sense of humour about most things remotely related to moving!
I found our new supplier was The Utility Warehouse, I had heard of this company through networking meetings, not that I knew much only that they had great ‘piggy’ business cards. I had run out of steam, so out of laziness and frustration I called the company, gave them my new details and away we went with our new gas and electricity supplier. I didn’t think of them again until 4 months later. I had finally got around to giving them a meter reading, it wasn’t a high priority as the direct debit payments and the bills had been very reasonable. It turns out they had been a tad generous in their estimations whilst awaiting my reading and in 4 months I had over paid just over £150.00!
Now that really did make me sit up and take notice, that means my bills were far cheaper and I had already been pleased! Imagine my surprise when the lady I was talking to calmly informed me that this overpayment will be returned to my bank account at the end of the month! Is this the elusive ‘customer service’ I hear lots of companies talking about? It may well be that all utility providers act in this manner, I have to admit I had never seen it anywhere else. It’s little wonder that 6 months later I am a business partner! But that’s another story 🙂
Posted in Saving Money
Tagged broadband, cheap electric, cheap gas, cheap landline, cheap mobile, cheaper utility bills, customer service, electricity, free calls, free global calls, gas, jules thomas, landline, make money, save moeny, save money on bills, utility discount, utility warehouse discount club
Do you do them? If not, why not? Are we scared of personal rejection? Too busy flying here there and everywhere? Well ponder this…
Every time you fail to follow up on a quote, you might as well have not bothered. Every time you fail to follow up after a business meeting, you might as well not bothered to attend. Every time you fail to follow up after a networking meeting, you may as well have stayed at work. Seems a bit harsh, but it is approx 95% true.
Whatever your reasons, when you fail to follow through your entire effort has been wasted. Without a definitive answer, how do you know that quote would have turned out? In this economic climate people shop around, if you don’t follow up… your COMPETITORS WILL.
Posted in Networking, The Last Hurdle
Tagged follow through, follow up, how to win more business, jules thomas, milton keynes networking, networking, networking blog, northampton networking, quote, self confidence, self development