Category Archives: Genies

Are you running an advertising campaign?


So you have got your content which will grab people with a delicious hook and an irresistible call to action.  You have got aesthetically pleasing pictures to accompany your powerful message.  Pictures paint a thousand words and yours are the … Continue reading

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A Rose By Any Other Name…


Know exactly what it is we do? Really? We are called many things: Call Handler, Virtual PA, Call Centre (boo hiss), VPA, Virtual Receptionist… etc. We are The Genies and we don’t mind what you call us (well so long … Continue reading

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Need an extra pair of hands, but only when it gets busy?


Do you think: I wish I had another me I need help but I don’t want or can’t afford an employee God! It’s hectic around here on a Monday morning* Will someone get that bloody phone! Argh my to-do list … Continue reading

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Three tips to keeping your Genies happy…


1. Never (and we mean never) refer to your Genie as a call centre or the answering service  Make her feel a valued part of your business, after all by answering your calls she is the first impression most people … Continue reading

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Genies versus Angels…


Here at Genie towers we were compared recently to Charlie’s Angels, we would like to substantiate this accolade and here’s how: we battle daily against the ‘bad guys’ ok we don’t use guns and as far as I am aware … Continue reading

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